Managed Services | Support | Projects

 
 
 

Need an IT Partner in Tokyo?

METHOD IT offers IT services and solutions to companies in Tokyo. We do this because we have a passion for the latest business technologies and service with a genuine personal touch.

IT, in today’s climate, is a vital component of every business. Companies often require a collaborative partner to fully grow their business and maintain quality in a very competitive industry. We strive to match the best and most suitable technology for your business and then train your employees to use it, in addition to giving you continual IT support.

Japan can offer challenges and our staff are not just IT support, but active in all areas of Japanese society, allowing our fully integrated, bilingual specialist to navigate potential cross-cultural difficulties with support and implementations, acting as your liaison for global IT policies
  • Helping to smooth over potential local challenges
  • Facilitating trust between your local managers, regional team and global IT
  • Communicating a mutually beneficial understanding of policy and taking the headaches out of implementation

Japan can offer challenges and our staff are not just IT support, but active in all areas of Japanese society, allowing our fully integrated, bilingual specialist to navigate potential cross-cultural difficulties with support and implementations, acting as your liaison for global IT policies.

Our Managed Services include:

Shift SLA Support

Once-a-week, consistent IT presence to work alongside global IT

On Demand SLA Support

We are there when you need us

Project SLA Support

Office setups, moves and mergers

Local IT Consulting

Giving our partners the benefits of our fifteen-year history, local experience and procurement partnerships

SLA Add-ons

Local IT management, remote device management, system monitoring and more based on your needs

We can be onsite in any area of Japan with fast and friendly smart hands to work along side your global IT administration.
Add METHOD IT as your partner and resources for Japan.

We bridge the gap with IT as a service

Be pro-active, not reactive, and discover your tech problems before they discover you. We provide IT management, monitoring, audits and assessments, all tailor-made for your organization on a one-off Project or contract basis.

Your Concerns :

  • I don't know exactly what IT equipment I have, or what is getting old or about to break.
  • I see this new technology coming and it sounds like its going to fix everything, but I need a second opinion.
  • I don't know how secure my systems are or if my network is configured properly.
  • I need to keep tabs on all the activity on my corporate network.
  • I need to scale my organization's IT up or down but I'm not sure how to go about it.
  • I need a monthly report that covers all goings-on with my IT.
  • I need some IT equipment but don't know exactly what to choose or how to go about getting it.
  • I need someone to handle my IT on the ground in Japan that speaks my language.
  • I'm concerned about managing cost when working with external IT companies.
  • I need someone with experience in Asian languages and markets to manage the localization of a software package or website content for Asia.

Why Choose METHOD IT?

  • We can send engineers on-site to conduct extensive and detailed audits giving you an easy-to-read map of all your IT assets. We can tell you what is covered by warranty what isn’t, what will probably need replacing in the next six months, what has anti-virus protection and what hasn’t, how susceptible you are to security breaches, cyber-attacks and malware risks – putting you in control of your IT by allowing you to take a proactive approach.
  • As part of a complete IT management package, we can offer you a scheduled monthly meeting to review support issues and tasks, infrastructure monitoring, server errors and backup reporting, upcoming upgrades and migrations, documentation, reports back to head office, and make general recommendations as to where your IT should be going.
  • Our thorough IT investigations give you detailed reports on network infrastructure, server hardware, server services, backup policy, workstations, infrastructure, processes, server administration and IT policies, help desk, support, training, topology, meetings with process managers, Customer Relationship Management (CRM) and digital marketing strategies.
  • Know exactly what you have and what you’re paying for. We provide standardization of enterprise and global network infrastructure for reduced support costs and increased Return On Investment (ROI).
  • We offer security audit services to ensure that your systems and networks are compliant with industry and government requirements.
  • We will monitor your IT infrastructure 24 hours a day. When things are slow you will know exactly why, and we can quickly take corrective measures. We are able to monitor server health, up/down time, bandwidth usage, application usage, Voice over IP (VoIP) quality of service, device availability, critical application/service status, disk utilization, memory utilization, back-up logs, anti-virus logs, event logs, and any other custom criteria you may have.
  • We keep up to date with all the latest technologies and coupled with our experience of  previous market failures and successes, we are always ready to share our opinion on up-and-coming trends and how they may affect your business.
  • If you have a particular IT concern we can provide a specialized targeted investigation to produce a report with recommendations on how best to improve your situation.
  • We will act as the gatekeeper for your multi-regional, multi-lingual website or software package, liaising with the content providers for each locale and customizing or updating according to their needs. This gives you a single point-of-contact for Content Management and centralized control at both the hardware and software levels.
METHOD IT Managed Services ›
  • IT Parts & Hot Spares Storage

    IT Parts & Hot Spares Storage

    Our IT parts and spares storage service is offered to both local and international clients. We keep all equipment in a climate controlled, secure location …
  • Mobile Device Management

    Mobile Device Management

    MDM (Mobile Device Management) allows METHOD IT to support all your machines remotely - desktops, laptops, phones, and tablets - keeping them secure and up-to-date …
  • Field Technicians Wanted

    Field Technicians Wanted

    Live in Japan? Looking to get experience in the IT field? Like computers or have an interest in technology? Want to make some extra cash …
  • IT Resourcing

    IT Resourcing

    METHOD IT offers resourcing services for firms who require full-time IT professionals. We have a comprehensive database of talent as well as maintaining strong partnerships …
  • IT Projects

    IT Projects

    METHOD IT Projects is a convenient and low-cost system of breaking potentially large IT projects into smaller, manageable, containable parts prior to long-term support contracts.
METHOD IT News ›