Shift SLA Support

 
 

Redefined Support

Be Proactive, Not Reactive

METHOD IT Shift Support allows companies to have a consistent IT presence which they can fully rely on with a fraction of the cost of hiring a full-time IT employee. 

新しいサポートの概念

問題を予測し積極的に解決

METHOD IT のシフトサポートでは弊社の信頼できるスタッフが一貫したサポートを提供。常勤IT担当者の雇用コストを大幅に削減することができます。

Merits

メリット

Once-a-week, consistent IT presence to work alongside global IT

週に一度、お客様のグローバルITチームと連携した業務をオンサイトでサポート

Redefined Support - Proactive IT, not just reactive when problems arise

新しいサポートの概念-事前に問題を予測し、解決を目指す積極的なITサポート

Includes on-site training

オンサイトでのトレーニング

Case Study

ケーススタディー

A long-term hedge fund client, with a staff list of eight, required local, bilingual IT support in Tokyo but not on a permanent basis.
We provided them with a three-hour shift once a week in order to solve issues, deal with queries and work alongside global headquarters regarding upgrades, maintenance and infrastructure in its Tokyo branch.

長期にわたってお付き合いさせて頂いているヘッジファンド企業(社員8名程)のお客様が東京支社でバイリンガルITサポートを必要としていました。しかし、フルタイム社員を雇うほどの作業量はありませんでした。そこで、私たちは週に一度、オンサイトで3時間のシフトサポートを行い、問題の解決やクエリーへの対処お行っています。さらに、お客様のグローバル本部と協力し、日本支社のITアップグレード、メンテナンス、インフラストラクチャーに関する業務を遂行しています。

We bridge the gap with IT as a service

日本と世界の架け橋としてITサービスを提供します

Shift Support – Fixed Rate, Best Value

シフトサポート - 最もお得な定額制

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